Shipping & Returns

LAPdrone online shop do sell based on their excellent designs and proven reliability. So the quality is guaranteed. Also we have a QA team to test your ordered products are functioning correctly before they are packed and sent to you. But you do need to confirm your item carefully before buying.

Shipping

We ship items out in 1 to 2 business days after payment received,tracking number will be updated to paypal transaction details.
Generally we ship via China post,ePacket/USPS first class mail priority.
here is shipping rate:

                            Delivery Period             Shipping Way
North America:     7 to 12 days         ePacket/USPS First Class Mail
South America:   10 to 20 days                   China Post
Europe:                 7 to 15 days                   China Post
Asia:                     5 to 15 days                   China Post
Hong Kong:       less than 2 days                 SF Express
Middle East:           8 to 15 days                 China Post
Africa:                   10 to 20 days                 China Post

Moreover we are able to ship worldwide via DHL if you are urgent to get items.but need additional cost,from $10 depend on package weight.email me for more information

Return Policy

LAPdrone online shop do sell based on their excellent designs and proven reliability. So the quality is guaranteed. Also we have a QA team to test your ordered products are functioning correctly before they are packed and sent to you. But you do need to confirm your item carefully before buying.

But don't worry if you are not satisfied with the items you received, submit a tickets to contact us and it is easy for you to exchange or refund.

Easy Exchanges:

Love it but need a different size, color, or type? We're happy to exchange as long as that item's still in stock.

Refund:

Receive a refund back to your original payment method, you need to pay the return shipping fee and send the Original package back to us.

Returns & Exchanges Policy

Eligibility Window:

To qualify for a return, items must be received back to our Fulfillment Center within 30 days of your original order delivered date.

Packaging Requirements:

Items received should be unused, undamaged and in original package.

How to Make Your Return or Exchange:

Step 1:

If you're not satisfied with the products received, please contact our customer service first and submit ticket for further help.

Step 2:

If you want to Exchange, it's easy! Just inform us of the right SKU & SIZE which you want to exchange for. If you return for refund, our Account Department will arrange for you after received the returned items.

Step 3:

Pack it up. Place your item(s) (in unworn condition) and invoice in a securely sealed shipping package. (If you misplaced your invoice, simply go to My Account, click on your Order History, select the right order number, and print it out.)

Step 4:

Send it off. Affix your printed shipping label to your package (making sure there are no other shipping labels or barcodes on it). Jot down the tracking number so you can follow its journey.


We'll email you once we process your return or exchange.
Please note: If you choose to pay for your own shipping, we strongly encourage you to insure your package.
If you still have any questions regarding return policy, please feel free to submit a ticket to contact us.